FAQ

🤔 What the FAQ

Plans & Billing

Can I try a Free Subscription Plan before I commit?

At this time, we do not offer a Free Subscription Plan. We offer a simple Monthly and Yearly subscription plan for all our users. We recommend that you try us for 1-month and if we may not be the solution for you, feel free to cancel at anytime and you will no longer be billed.

Can I switch my billing to Monthly or Yearly after I sign up to a subscription plan?

When you sign up for a subscription plan, you can choose between Monthly and Yearly billing. If you select one and are unhappy with your choice, you will have the option to change it any anytime. You can always manage your subscription plan from the Settings (opens in a new tab) page.

Can I sign up for a Subscription Plan without adding my credit card information?

At this time, a credit card is required to sign up for a subscription plan.

How can I change my credit card information on file?

To do that, you would need to go to the Settings (opens in a new tab) page and manage your subscription plan.

How can I cancel my Subscription Plan?

Once you've logged in, you can cancel your subscription plan by going to the Settings (opens in a new tab) page and managing your subscription plan.

Platform

Which databases are supported?

We currently support the following databases natively:

  • PostgreSQL
  • MySQL
  • MariaDB
  • SQL Server

We continue to add new databases based on our User Community (opens in a new tab) feedback.

Why can't I connect to my database server instead of setting up a database?

AI Query was designed to be it's own environment separate from your own environment. We are security conscious, and it is this that has resulted in us requiring you to setup your database in AI Query.

We continue to review this separation and are also reviewing direct API-based connection to database servers in real-time based on our User Community (opens in a new tab) feedback.

Why do I have to select a database in the Query Playground before generating SQL queries?

By selecting a database, AI Query is able to optimize the SQL query generation process by aligning your query prompt to what is generated. This optimization is one of several features of AI Query.

Why can't I delete the Demo database?

The Demo database is a special system database that helps you visualize and start using AI Query right away. It is not possible to delete the Demo database.

How much time & effort will I save?

You can expect to cut database development time by roughly at least 20-30%.

How do I manage my database once it's setup?

Your database is still manageable in exactly the same way as it was before. You can perform database management functions directly on your database server. If you do make updates to your database schema, simply export the database schema from the database server, and import it back into AI Query as a New Database with the same name as before through the Import From Script option. This will then allow you to overwrite the existing database with the updated schema in AI Query. Voilà!